If you make a booking with any car service, they
collect and hold the following data for a period of 6 months from
the date of hire.
- Name and contact details of person hiring
- Date of Booking
- Date of journey
- Start point of journey
- End point of journey
- How the booking was taken
- Price quoted
- The P.C.O licence number (or the badge number for Black taxis)
of the company undertaking the transfer
This Information is on to anyone
outside of London-Chauffeurs.net in any way at all. This information
we hold about you is stored on computers and paper records, the
computers which store this information are connected to the
internet in anyway, and are password protected. We in anyway, and your information
is destroyed.
We also have several other regulations
which we must comply with.
- We supply you with a price on request before commencement
of journey
- We only use vehicles, drivers and companies which comply
with the P.C.O regulations above.
- We comply with all UK rules and regulations in force at
the time of hire.
- We make all these records available to the Public Carriage
office or the Police on demand.
- We only take pre-booked journeys
(only our Licensed taxis are allowed to Ply for Hire)
- We make it clear we are a Private hire company and not
a Taxi company.
- We supply you with details of our
P.C.O Licenses on request
- We keep a register of Lost property left in our vehicles
- We keep copies of any and all complaints, and their resolutions
- In the UK we have very race,
religious and sexual harassment laws, you are entitled to be free
from persecution of any or all of the above, we
comply with all of these laws.
Complaints Policy
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